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E.G. Web Design: How A WooCommerce Development Agency Overhauled its business by moving to Cloudways

March 29, 2019

3 Min Read
Reading Time: 3 minutes

There’s no dearth of web hosting services on the internet, and you can find plenty of fishes that claim to provide you with the best WooCommerce hosting for your online stores. Only a handful provide the value they promise, though. Cavell Evenson, the owner of E.G. Web Design, was a victim of a web host that promised but did not deliver. Find out how Cloudways helped him overhaul his business by providing him with a platform that took away all his hosting woes.

Why e.g. Web Design Needed A Better Host

E.g. Web Design is a web development agency that helps take your WooCommerce store the next level through a customised plan and allows you to spend more time on sales and less time on your website. Furthermore, the company helmed by Cavell Evenson helps you save money that you probably spend on ineffective marketing.

Basically, e.g. Web Design helps you run a successful store without worrying about the development. Also, If you want a WordPress, WooCommerce, or a Shopify site built from scratch, e.g. Web Design is the go-to agency for many people!

So for an agency that helps other WooCommerce store owners scale, improve their conversion rate optimization, and even helps build new online stores and websites needs to have a hosting environment that’s solid, secure, and performs better than the client’s hosting service.

Prior to moving to Cloudways, this was not the case with Cavell’s agency. He was providing the best services based on his skills and experience, but the hosting company he was using wasn’t backing him up!

The Problem

Cavell’s old hosting provider was using an outdated dashboard setup for configuring the hosting with old versions of PHP and MySQL and were reluctant to upgrade to newer versions. On top of all that, the server response times were less than tolerable.

“My clients started to complain about the slow load times of their sites.”

When the clients start complaining, that’s an obvious, hard-to-ignore sign that something’s terribly wrong. Since Cavell knew where the problem lied, he started searching for a better hosting solution.

Stumbling on Cloudways

While in search for a better hosting solution, Cavell heard about Cloudways on a podcast. He researched a bit on Cloudways and other hosting solutions as well. After comparing the prices and ensuring the presence of the scalability factor, Cloudways looked the most appealing, so he decided to give it a go.

What Cavell was looking for was not just a fast hosting, but one that could scale his servers with more memory, storage space, and CPU power when needed. He also wanted the ability to configure PHP versions and tweak settings that would allow him to run his WordPress and WooCommerce sites smoothly.

Another important factor was the Content Delivery Network (CDN) add-on that would allow him to decrease page load times for his client’s websites.

Cloudways seemed like the best choice, and hundreds of thousands of their existing customers seemed to agree as well. However, Cavell needed to see if the hosting was actually as fast as touted.

Switching to Cloudways

Many tests and staging environments later, Cloudways proved to be the hosting that would help Cavell overhaul his services. Not only were the servers performing faster, but he also realized that launching a WordPress site on Cloudways was as simple as a few clicks.

“With Cloudways it is incredibly easy to create a new WordPress installation.”

This has proven to be especially helpful when he has to create development servers to show clients work.

The ability to clone servers also allowed him to upgrade or add new functionalities to his clients’ sites without taking the live website down and deploying the changes only after testing everything thoroughly. All this, coupled with many other benefits that come with Cloudways, has helped speed up his workflow when developing new sites or working on them.

“It has been great so far. On a few occasions, I’ve had a problem support has fixed the issue quickly. Something I cannot say is the case for other hosting providers.”

It’s been an Uphill Journey Since

To say that Cavell has been happy with Cloudways would be an understatement. Since 2015, he has been serving his clients without worrying about server issues or the fear of downtimes, which means his clients have been happier and satisfied with his creative services.

The 24/7 expert support on Cloudways always ensures that Cavell never runs into a problem without expert assistance by his side. With Cloudways, he is also always on the receiving end of new features and software updates to keep him on the edge of innovation.

If you want to be a part of our case study and showcase your success story with Cloudways with our readers, just fill out the form below and we’ll get in touch with you!

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Saud Razzak

Saud is the WordPress Community Manager at Cloudways - A Managed WooCommerce Hosting Platform. Saud is responsible for creating buzz, spread knowledge, and educate the people about WordPress in the Community around the globe. In his free time, he likes to play cricket and learn new things on the Internet. You can email him at

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