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BSSCommerce: Agency That Gains Great Visibility in 4 Years!

October 7, 2020

2 Min Read
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BSSCommerce is an ecommerce development agency that is well known for unique solutions (mainly online stores) that deliver outstanding value. As such, it has become an inspiration for many other agencies. 

Let’s check out, in their own words, an overview of how they achieve this success. 

How Did It All Begin?

Since 2012, the core value of our team has remained the delivery of great solutions to Magento store owners. We started with Magento development and branched out into extension development.

Now, after seven years, our initial team of three has grown up to 80. BSSCommerce is targeting to becomes a full-service and a trusted ecommerce solution provider worldwide

For more details, please visit here

Invest More In Business

Sometimes, the Minimum Viable Product (MVP) is not enough – BSSCommerce tried to release an extension with minimum features. However, we received feedback from our clients that they want to add a few important features. The lesson learned is we have to invest more in the business analysis area.

Become Worldwide Popular Magento Agency 

Established when the Magento market had a lot of big names, BSSCommerce became one of the leading Magento extension providers in just four years. We are the first and the only company in the APAC region, with the additional status of Magento Solution Partner and Magento Technology (Extension Builder) partner.

Why Magento?

Magento is an open-source platform so it is flexible enough to be integrated with third-party tools such as payment methods, shipping, tracking, etc. The platform has a huge community of developers and users, so in case of an issue, you can ask and get help from experts. Magento provides a rich set of features that makes it a great platform for everyone.

The Process of Building an Amazing Ecommerce Solution

The success of our customers is our success – we focus on requirements and feedback from our customers when developing a new extension.

Our creative process covers all important bases such as:

  • Collect the requirement/feedback from our customers
  • Do the market research to understand the demand
  • Confirm, discuss with other departments about the extension, collect ideas and feedback
  • Have a wireframe for extension
  • Discuss, work with the developer team to divide the process into different phrases, testing, release
  • Wrap up, give user guide to other departments
  • After-sales service: collect feedback from customers, prepare for updates/ next phase

Customers Are Our Motivation

During the pandemic, we consider it our responsibility to bring high-quality products and services at an affordable price. It is our way to stay together with our customers and we hope that things will get better soon.

Challenge: Magento 1 EOL

We do think that the technology changing is always a big challenge to the clients, we totally understand and will try our best to support our Magento 1 clients during the Magento 1 end of life period.

Tips & Tricks for Newbies

In general, ecommerce is a competitive and fast-changing industry, we can’t predict the future but we can create it, by learning continuously. From this, we will have knowledge and information to adapt to the change.

Share your opinion in the comment section. COMMENT NOW

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Customer Review at

“Great speed, features, knowledgebase, dashboard, UX and fast, expert support. Very happy!”

Stefan [Management Consultant]

Syed Muneeb Ul Hasan

Syed Muneeb Ul Hasan is a Magento Community Manager at Cloudways - A Managed Magento Hosting Platform. He is an expert in PHP and Magento and prefers to educate users in the implementation of Magento. When not working, he loves to play games and watch cricket.

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