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Shopify Experiences Outage: Users Encounter ‘502 Bad Gateway’ Error on Website

Updated on June 6, 2024

< 1 Min Read
Shopify Outage


Users of the e-commerce platform Shopify were recently confronted with difficulties as they encountered a “502 Bad Gateway Error” when attempting to access the website.

The issue garnered significant attention, with over 6000 reports flooding in on Downdetector, a popular platform used to monitor downtime and outages. Of these reports, approximately 52% cited problems with accessing the website directly, while around 33% indicated issues with connectivity.

downdetector shopify status

Source: Downdetector

In response to the widespread complaints, Shopify took to Twitter to acknowledge the problem, confirming that their website was down due to a “known issue.”

Despite the reassurance from the company, users continued to face challenges accessing the platform and completing transactions.




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Abdul Rehman

Abdul is a tech-savvy, coffee-fueled, and creatively driven marketer who loves keeping up with the latest software updates and tech gadgets. He's also a skilled technical writer who can explain complex concepts simply for a broad audience. Abdul enjoys sharing his knowledge of the Cloud industry through user manuals, documentation, and blog posts.

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