Client Billing
Smart Invoicing, Maximum Impact
Create & send automated white-label recurring invoices and collect payments through seamless stripe integration. Save time from juggling multiple 3rd party tools.
Start Free
The Benefits of Client Billing
Improve Productivity
Spend less time creating and sending invoices. Client Billing allows agencies and freelancers to manage invoicing and payment collection workflows through a user-friendly interface.
Simplify Workflows
Client Billing seamlessly integrates into your existing Cloudways managed web hosting platform. You can create, send, and manage invoices effortlessly without the need for other third-party tools.
Focus on What Matters
Gain efficiencies through Client Billing’s automation capabilities, freeing up time to grow and manage your business to its full potential.
The Features of Client Billing
A Complete White Label Solution
Create and send professional-looking, customized invoices for faster delivery. Personalize with your company logo and brand color.
Send Unlimited Invoices
Stay organized and automate invoicing and billing cycles with ease — send unlimited invoices, even on the free plan.
Subscription / Recurring Billing
Set up and manage recurring subscription invoicing. From creation to client communication, Client Billing automates the entire process.
Accept Online Payments
Link your Stripe account to enable online payments from anywhere in the world. Your clients can settle invoices using dozens of convenient payment options.
Accept Offline Payments
Clients can pay via cash, cheque, or other popular payment methods. Use built-in notes functionality to mark an invoice as paid.
Process Refunds
Process full or partial refunds of invoices paid directly from within the tool.
Easily Setup Multi-Currency
Send invoices to clients in their preferred currency. 135+ currencies and dozens of popular payment methods used all over the world are supported by Stripe.
Create Clients and Services
Manage all clients and services from one location. Save and use presets every time you need to issue a new invoice without the need for manual data entry.
Custom Taxes & Discounts
Apply sales tax, VAT, or GST based on client location. Set custom tax and discount rates & apply them to invoices automatically.
Find a Pricing Plan That’s Right for You
Pricing plans are designed and tailored to meet the needs of agencies at different stages of growth.
Free
Ideal for agencies just starting out
$0
Per Month
What’s Included
- 1 Client
- 2 Services
- Unlimited Invoices
- 1 report/ month
Special Offer
Start Free
Growth
Tailored for growing agencies
$0
$4.99/mon
For 1 Month Only
What’s Included
- 10 Clients
- 15 Services
- Unlimited Invoices
- 10 reports/ month
Scale
Perfect for large scale agencies
$13.99
Per Month
What’s Included
- Unlimited Clients
- Unlimited Services
- Unlimited Invoices
- Unlimited reports/ month
- 24/7 customer support available for all users.
- Please note that the Stripe per-transaction fee is applicable separately.
- Flexible monthly subscription with no long-term commitments.
- All plans now include both Client Billing and Client Reporting features.
How Client Billing Works
Automate recurring invoices and payment collection in one application. Reduce complexity and minimize billing errors.
Connect Stripe Payment Gateway
Connect an existing Stripe account or create a new one to accept online payments from anywhere in the world.
Create Your Company Profile
Add your company information, logo & brand color. Set the billing date & due date.
Create Clients & Add Services
Add your client details, logo, and billing currency. Create and assign services to each client with the correct pricing plans.
Set Up Billing & Get Paid Faster
Add a billing cycle to automate recurring invoices to your clients & collect payments faster.
Frequently Asked Questions
What is Client Billing & Reporting?
Client Billing & Reporting lets you send invoices and collect payments using Stripe. The reporting side of the tool also provides white-labeled reports to clients, showing them exactly what their hosting fee is paying for.
Can I use Client Billing & Reporting if I’m not using Cloudways?
Client Billing works with any hosting provider, so you can send invoices and collect payments no matter where your sites are hosted. Client Reporting pulls data directly from your Cloudways account, so it only works for sites hosted with us.
How secure is my data?
Your data and your clients’ data are encrypted. Everything is stored on the same secure servers as the rest of Cloudways.
Can I invoice clients in multiple currencies?
Yes, you can invoice in 135+ currencies. Choose one currency per client, and it’s used for all of their invoices going forward.
Can I charge taxes or VAT?
Yes. Choose a tax rate per client, and it’s added to all of their invoices automatically.
What information do client reports include?
Client Reports include WordPress and plugin updates, security scans, SSL status, backup history, and performance data like visitor location and cache speed, information your clients wouldn’t normally have access to on their own.
What support is available?
Every plan includes 24/7 support by email, live chat, and phone, including the free plan. We help with setting up billing, creating reports, or troubleshooting any issues.
Can I set invoices to repeat automatically?
Yes. Set a recurring billing cycle, and your clients get invoiced on schedule, without you sending anything manually each time.
Can I brand my invoices and reports?
Yes, you can add your logo and brand colors to both invoices and reports.
Are there any additional charges from Cloudways?
No, Cloudways only charges your plan’s subscription cost. The other cost on your account is Stripe’s own processing fee, a percentage plus a small flat amount per transaction, which goes to Stripe, not Cloudways. Check Stripe’s website for exact rates.
How many reports can I create per month?
The free plan includes 1 report a month. Growth includes 10. Scale includes unlimited reports.
Are reports auto-updating, or do I need to create them?
You create each report yourself. Choose your site, date range, and the information you want included.
What is Client Billing, and how can it help my business?
Client Billing is an all-in-one tool designed to simplify your invoicing process. It enables you to create, send, and manage professional invoices while automating recurring billing and managing subscriptions. With support for both online and offline payments, it offers a streamlined solution to handle all your billing needs. This tool eliminates the hassle of juggling multiple apps, saving you time and improving productivity by automating tasks and centralizing your billing management.
Can the Client Billing tool be used with other hosting providers?
Yes, the Client Billing tool from Cloudways is designed to be independent of any specific web hosting service. It empowers users to manage their client billing and invoicing workflow efficiently and effectively regardless of which hosting provider they are using.
How secure is my data with Cloudways Client Billing?
Cloudways takes security seriously, and keeping your data protected is one of our top priorities. We utilize industry-standard encryption protocols and secure servers to protect sensitive information.
Does Cloudways Client Billing support multiple currencies?
Yes, we offer support for 135+ currencies, making it easy to invoice clients around the world and accept payments in your currency of choice.
How do we handle tax and VAT applications?
Cloudways Client Billing allows you to set up custom tax rates and apply these automatically to your invoices, helping to ensure compliance with local tax regulations.
What kind of support does Cloudways offer?
We provide 24/7 customer support via email, live chat, and phone to assist you with any questions or issues you might encounter while using Cloudways products and services.
Does Cloudways Client Billing allow you to create recurring invoices?
Yes, we enable users to create recurring invoices for periodic subscriptions and services. With this feature, agencies and freelancers can set up automated billing schedules, ensuring clients are invoiced accurately and consistently. Automating the invoicing process can help users save time, reduce errors, and maintain a steady cash flow.
Can I white label Cloudways Client Billing to customize my invoices?
Yes, we offer white labeling functionality, allowing you to personalize invoices with your company logo and brand colors. This feature ensures your invoices reflect your brand identity and maintain a professional appearance.
What are the charges associated with using Stripe for payments?
While Stripe does charge transaction fees for processing payments, we do not add any additional fees on top of this. Stripe’s transaction fees typically consist of a percentage of the transaction amount, plus a fixed fee per transaction. For the most up-to-date information on Stripe charges, please refer to Stripe's official website or contact their customer support team directly.
