Stephen McClelland: My name is Stephen McClelland. I’m a Digital Innovation Specialist here at ProfileTree. ProfileTree is a digital marketing agency based in Belfast, Northern Ireland. We’re part of a larger content strategy, and part of our work involves working locally with clients for small and medium enterprises as well as large global clients. A key part of our work is offering support for digital strategy, training, SEO, content marketing, web design, development, and video marketing.

We found Cloudways through online support services. Our goal and desires were to scale our clients, to grow our business online, and offer a more managed solution platform for our clients. So finding Cloudways was a great platform that allowed us to easily scale and grow our services, as well as providing fantastic support and technical growth for our clients.

Cloudways provides fantastic services. The main thing for us is the volume of features that Cloudways provides. If we look at support, Cloudways has a fantastic support platform that’s available 365 days a year. If we look at monitoring, we’re able to monitor our servers, look at disk space, CPU usage, and understand if there’s any potential issues that we need to address. We can have that through the monitoring.

And then of course we have the flexible controls, the ability to add a new server at any time without the need to interfere or to wait on an account manager or support staff coming back. That has been a fantastic resource, especially as we’re needing to meet demand for high-skill businesses.