Hellenic Technologies - Case Study

Digital Agency Hellenic Technologies Achieved 10x Growth, 80% Faster Load Times, and Zero Downtime With Cloudways Managed Services


Hellenic Technologies


In Conversation With

Patrick Abedin
Patrick Abedin
Managing Director

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About Hellenic Technologies

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Hellenic Technologies is a leading European tech agency based in Athens, Greece, offering web development and digital marketing services to help clients achieve their business goals. Their team is dedicated to delivering innovative and reliable solutions to enhance their clients’ digital presence.

With their expertise and commitment to excellence, Hellenic Technologies has become a trusted partner for large businesses seeking to maximize their online growth. They uphold HT’s highest professionalism, integrity, and client satisfaction standards. Partnering with HT means partnering with a team that truly cares about the success of your business.

The company faced challenges as it grew its business and managed its own servers. The company switched to Cloudways for reliable, scalable, and secure hosting to overcome them. We spoke to Patrick Abedin, Managing Director of Hellenic Technologies, to learn about the agency and why Cloudways is their preferred hosting provider.

Cloudways: Could you introduce yourself and your role at Hellenic Technologies, including your core responsibilities?

Patrick Abedin: Certainly! As the Managing Director of Hellenic Technologies, I oversee the company’s overall operations and strategic direction. My responsibilities include managing client relationships, ensuring our services’ successful delivery, and driving our business’s growth. I work closely with our talented team to ensure that we consistently meet our clients’ expectations and deliver exceptional results.

Cloudways: Please give us an overview of Hellenic Technologies’ services, clients, market, team size, and USP.

Patrick Abedin: Hellenic Technologies is a technology solutions company specializing in web development and digital marketing services. We cater to a diverse range of clients and industries. Our focus is to provide innovative and reliable solutions that empower our clients’ digital presence and help them achieve their business goals.

Currently, we serve clients in Greece and internationally, expanding our reach to various markets. We take pride in our team of highly skilled professionals who possess expertise in different areas, allowing us to offer comprehensive solutions tailored to our clients’ specific needs. Our USP lies in our ability to provide cutting-edge technology solutions focusing on performance, security, and customer satisfaction.

Cloudways: What motivated you to explore Cloudways’ services, and how did they address the major problem that led you to switch to them?

Patrick Abedin: As our business grew, we faced several server performance and security challenges. We managed our own servers, which required significant time, effort, and technical expertise. We realized that we needed a managed hosting solution that could alleviate these challenges and enable us to focus more on our core business activities.

During our research, we came across Cloudways, a managed cloud hosting platform known for its reliability, scalability, and top-notch security. We were particularly interested in their performance optimizations and robust security measures. After evaluating their features and comparing them with other providers, we decided to give Cloudways a try.

The tipping point for us was the consistent downtime and slow loading speeds we experienced with our previous hosting solutions. This affected our clients’ websites and our reputation as a reliable technology partner.

Cloudways addressed our issue by providing a highly optimized infrastructure, utilizing caching technologies, Content Delivery Networks (CDNs), and advanced server configurations. As a result, our clients’ websites experienced a significant improvement in performance, with faster loading times and almost zero downtime. More importantly, we and our clients enjoy cutting-edge and really fast support.

Cloudways: How has Cloudways contributed to your project success, and how do its features align with your needs?

Patrick Abedin: Cloudways has been instrumental in our success. Their platform has provided us with various features that directly align with our needs and have significantly impacted our projects.

Firstly, Cloudways’ seamless scalability has allowed us to handle increased traffic of thousands of concurrent users without worrying about server limitations. We can easily upgrade server resources as needed, ensuring optimal performance for our clients’ websites during high-traffic periods.

Secondly, Cloudways’ focus on performance optimization has greatly improved our websites’ speed and loading times by up to 80%. This has positively impacted user experience, increasing customer engagement and higher conversion rates.

Cloudways’ robust security measures have protected our clients’ websites and data. Their regular security patching, dedicated firewalls, and real-time monitoring have significantly reduced security incidents, providing peace of mind to our clients and reinforcing our reputation as a trusted technology partner.


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Cloudways: What hosting solution did Hellenic Technologies use before Cloudways, and are you using any other hosting service now?

Patrick Abedin: Before Cloudways, we used a traditional shared hosting solution and dedicated machines for larger clients. While it served us well initially, as our client base grew, we started experiencing server resources, performance, and scalability limitations. This led us to search for a more robust hosting solution to address our evolving needs.

Since adopting Cloudways, we have consolidated our hosting services and exclusively rely on their platform for our clients’ websites. Cloudways has consistently met our performance, scalability, and security requirements, making it our go-to hosting solution.

Cloudways: How do you resell Cloudways to your clients and showcase the benefits to convince them that it’s the best choice for their needs?

Patrick Abedin: We emphasize its unique advantages when recommending Cloudways to our clients. We highlight the platform’s seamless scalability, ensuring their websites can handle increased traffic and grow with their businesses. We showcase Cloudways’ performance optimizations, explaining how they can improve their websites’ speed and user experience, leading to higher customer engagement and conversions.

We also emphasize Cloudways’ robust security features, assuring our clients that their online assets are well-protected against potential threats. By presenting these benefits and sharing our own positive experiences with Cloudways, we instill confidence in our clients and demonstrate how Cloudways can significantly enhance their online presence.

With the latest advancements in Cloudways technology, managing platforms such as DigitalOcean, Google Cloud, and AWS has become easier than ever before. Clients now have the freedom to choose the platform that best suits their unique preferences and requirements via Hellenic Technologies.

Cloudways: How does WooCommerce compare to other ecommerce platforms, and what makes it the best choice to meet your specific needs?

Patrick Abedin: WooCommerce is the most popular ecommerce platform that offers seamless integration with WordPress, one of the most widely used content management systems. What sets WooCommerce apart is its flexibility and customization options. It provides a robust framework for building online stores of all sizes, from small businesses to enterprise-level operations.

WooCommerce offers a wide range of tools. It provides extensive control over an online store’s design, layout, and product management. Additionally, WooCommerce is known for its user-friendly interface, making it accessible to users with varying technical expertise.

Overall, WooCommerce is an excellent fit for businesses that prefer the flexibility of WordPress, require a customizable ecommerce solution, and seek a user-friendly platform to manage their online stores.

To avoid failures, it is crucial for businesses to carefully select a vetted WooCommerce agency when assigning ecommerce development. While some business owners may blame WooCommerce for issues such as slow loading times or lack of security, the underlying problem often lies with the developers themselves. It is essential to choose a WooCommerce agency with a proven track record of delivering correct solutions to ensure the success and growth of your online business.

Cloudways: Thank you, Patrick, for sharing your insights on how Cloudways has helped scale Hellenic Technologies with improved server performance and security.

Patrick Abedin: Thank you for having me. It was my pleasure to share our journey with Cloudways. I hope our experiences can help others make informed decisions about choosing a reliable hosting solution.

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