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PluginHive specializes in creating secure, stable, and feature-centric extensions for WooCommerce clients. They have worked with businesses across more than 60 countries, and they are one of the top developers in the space, with more than 70,000 active customers. PluginHive uses Cloudways, and they rely on our fast speeds and timely support to ensure that they provide quality services to their clients!
Cloudways: Tell us about yourself. What are your core responsibilities as an ecommerce business owner? What is your ecommerce business about?
Ahammed Mirdas: Hi, my name is Ahammed Mirdas. I am the CEO and co-founder of PluginHive.com. PluginHive was established in 2015 and is a leading plugin developer for eCommerce platforms WooCommerce, Shopify, Magento & BigCommerce. PluginHive’s shipping products help online business owners to automate the complete order fulfilment process, and PluginHive’s booking solution helps merchants to set up a booking system for their website on the WooCommerce platform. PluginHive is certified by major shipping companies like FedEx, UPS, Canada Post, Purolator, Stamps, & many more.
Cloudways: What is your monthly revenue and how many customers do you have in a month? What is the monthly traffic you get on your website and what is your average conversion rate? Please tell us a bit about your ecommerce store here, like which capacity do you operate in, your team size, your market, and your USP.
Ahammed Mirdas: PluginHive has customers all over the world, with the majority of them based in the United States, Canada, Australia, the United Kingdom, India, and Germany & many more. We receive around 50,000 monthly traffic and are able to maintain a conversion rate of about 4% monthly. The PluginHive team operates round the clock and has a team size of 40+. We are based out of the Silicon Valley of India, Bangalore.How to Increase Conversion Rate: 14 Effective Ways to Boost Conversions (with Case Studies!)
Cloudways: Have you faced the issue of low conversion rates? If yes, how did you improve your business’s CRO? How did Cloudways help/contribute in these improvements?
Ahammed Mirdas: We have moved to the Cloudways managed platform for WooCommerce from Digital Ocean. The Cloudways team was always available every time. To keep our site safe or address any other issues like rollback or restore, the Cloudways team were very helpful.
Cloudways: How did you first hear about Cloudways? Name one major problem that you were facing that made you switch to Cloudways. Something that was the tipping point, and how Cloudways fixed that for you?
Ahammed Mirdas: The main reason for switching to Cloudways was the support.
Cloudways: Before Cloudways, which hosting solution did you use? Are you using any other hosting service currently? If “Yes” Why?
Ahammed Mirdas: Before Cloudways, we were using Digital Ocean.
Cloudways: What was your experience with Cloudways when you first signed up? Please tell us about your first impressions.
Ahammed Mirdas: It was extremely good. The team was available for assistance via live chat.
Cloudways: In your opinion, what sets us apart from other ecommerce hosting providers? How has our in-built support for PHP-based apps such as WordPress, Laravel, and Magento made matters easier for you?
Ahammed Mirdas: Support, cost, and the tools provided, in my opinion, set Cloudways apart from other ecommerce hosting providers.
Cloudways: Out of five cloud providers available on Cloudways, which one(s) do you prefer to use and why?
Ahammed Mirdas: Digital Ocean is my preferred choice. because of the cost and familiarity towards it.
Cloudways: Do you think that by switching to Cloudways, you were able to free up resources at your end? If yes, how were you able to utilise those resources?
Ahammed Mirdas: Yes, with Cloudways’ help, we were able to save a significant amount of time.
Cloudways: What are your plans for the year 2022 and where do you see the ecommerce industry heading towards, in this year?
Ahammed Mirdas: We foresee huge growth in the coming years.
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