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View Access & Error Logs on the Cloudways Platform

Updated on December 20, 2021

2 Min Read

A couple of months ago, we introduced a native tool for monitoring application performance parameters. The move was well received and a lot of customers appreciated the ability to check out vital performance metrics without leaving the Cloudways Platform.

The feature allows users to keep a close eye on application health, empowering them to make better decisions and drill down to the core issues. We also felt the feature could be improved to deliver more value.

So our engineers worked diligently on the idea to let users view the logs that provide deeper insight into their application’s performance.

Now we are pleased to announce the availability of the log view feature which now completes the monitoring feature in the Application Management menu.


Discover and Analyze Potential Problems

In case of a problem or potential issue with your application, logs offer detailed information to identify the underlying factors that could snowball into disasters.

Our Application Monitoring features now allow you to view both the Access and Error Logs for your application without having to SSH to your server. In addition to extending the monitoring feature, the new feature offers additional insights so that users can make better sense of the numbers displayed in the Analytics section.

Access Logs

Access logs maintain a complete record of requests served by the server. In essence, access logs contain information about the visitors’ IP, HTTP status code, timestamp, and the assets requested in each request. We offer Access logs for PHP, Apache, and NGINX so that you have information about all components of the hosting stack.

Error Logs

Error logs generally contain diagnostics information about all the issues and errors encountered during processing user requests. Generally, these logs offer information about HTTP error status series such as 4xx and 5xx.

With the introduction of these logs, the Application Monitoring feature offers a native platform feature that removes the need for expensive third-party solutions for viewing application performance. Our users can enjoy greater freedom and peace of mind, thanks to detailed application performance analytics available in a few clicks.

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Ahsan Parwez

Ahsan is the Community Team Manager at Cloudways. He loves to solve problems and help Cloudways' clients in any aspect he can. In his free time, you can find him playing RTS PC games.


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