The pricing on our Click&Go Self-Service and Fully Managed Plans includes hosting charges. However, hosting is not included in our Power Cloud package, in order to extend the flexibility of discontinuing our management services without having to move your infrastrcuture to another hosting provider.
Yes, we help our customers in migrating their websites. For Click&Go Self Managed plan, please click here to view tutorials for migrating standard PHP applications. We take care of setup and migration for our Click&Go Full Managed and Power Cloud clients.
PowerCloud Service includes 24x7 Customer Support, Application Level Support, Server Level Support, Security Support and Performance Support. We recommend you to read the detailed explanation here to avoid any misunderstanding and set proper expectations regarding what is included in our service.
a) The Click&Go plan is catered towards independent bloggers, designers/developers and small businesses. Our easy to use application console helps you deploy and manage your desired application with a few clicks. It is also a good option for clients who want Cloudways to deploy, manage, monitor and resolve any website/app issues, so they can focus on other aspects of their business.
b) Our PowerCloud plan is designed for Small to Mid-sized Enterprises (SMEs), who are looking for top-notch PERFORMANCE and FLEXIBILITY within a MANAGED HOSTING environment. You can be a startup in the initial phases, with a single server web shop, or a well-established business striving for High Availability and Scalability. The PowerCloud plan is also ideal for high growth businesses that want to outsource all, or part of, their IT operations to the Cloud. There's where we come in and help with the entire life cycle:
Analysis > Migration Path Proposal > Cloud Infrastructure Design > Migration > On-going maintenance/support.
In Click&Go, we have our own application console to manage server and application with all the necessary add-ons. In Power Cloud, we do not recommend or work with any panels.
We believe, panels are nice when they’re used to display all elements of server management in one screen, however if misused (which happens quite often), they pose security threats by revealing your data to unauthorized personnel. They also waste invaluable resources, which can be used efficiently for other purposes, for example to optimize page load time.
No, we do not resell or whitelabel our services. However, we work with several web design and development agencies, who in turn develop, host and manage websites of their clients with us and charge their clients independently. Click here to contact us for such arrangements.