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How To Choose The Best Magento Agency For Your Business

Updated on January 13, 2023

19 Min Read
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Without a doubt, Magento is a powerful CMS option to set up an eCommerce store. It is a highly scalable and robust CMS with a massive community.

Even several big eCommerce retailers such as Pepsi, Levi’s, Macy’s, and others in the league have Magento as their choice of CMS.

The platform boasts prolific features, unrivaled store customizations, tons of themes and extensions, data and order management, and many other amazing features that eCommerce giants need to improve and sustain their business in 2023.

According to BuiltWith, approximately 1.2 million websites are built on Magento, and many retailers are switching to this platform every new day.

Such massive popularity attracts not just individuals like you and me but many agencies as well who help clients build Magento stores and websites for their businesses.

If you’re still here, you’re probably looking for an agency to kick-start your Magento website. But with so many agencies out there, this raises a very interesting question – “How do you find the right Magento agency for your business?”

This article will help you identify some key elements to look for when choosing a Magento agency for your eCommerce project.

So without any further ado, let’s get started.

Requirements for Choosing a Magento Development Agency

Before stepping out into the market to look for a well-suited Magento agency for your business, you’ll need to do your homework.

You’ll have to consider several variables to find your perfect match.

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Determine Your Needs

Before reaching out to any Magento development company, have a clear understanding of your needs. Determine the requirements; it is better to write down everything from scratch so that you can fetch it in the future whenever required.

Be Clear on Your Requirements

Knowing your expectations out of a Magento agency will help your start with a strong foot forward. Else, the development journey can be a little rough for your business.

Analyze your business needs based on the necessary data and have a clear vision of what type of eCommerce store you need. Do a thorough scan of your business. Know your competitors, get market insights, do customer research, etc.

Once you have all that data ready, you’ll know your requirements. You can then paint a clearer picture to the development agency of what you want from them. Also, it’ll help you find agencies that excel in Magento development for businesses in your niche.

When the requirements are complex, it becomes necessary that the store owners set up a solid team that is ecommerce friendly, business intelligence, and has a marketing background for taking care of the online business.

Be Clear on Your Budget

Not all Magento agencies charge the same. And not all Magento agencies offer the same services.

So, you’ll need to know how much you will spend on your Magento store’s development. It’ll then be easier to find the right fit for your needs.

While discussing budgeting, keep in mind that there are other costs that you’ll need to factor in aside from standalone Magento store development.

Before any agency begins working on your project, they’ll likely present you with licensing and hosting costs as part of your overall project cost. So, be sure to have a separate budget for that as well.

Moreover, the ecommerce business should also set numbers required for licensing and Magento 2 cloud hosting costs because these are additional to the Magento web development services.

Essentials To Find the Best Magento Development Company

Now that you know your needs and budget, it’s time to scout for the best Magento development agency.

How do you do that?

Start by looking at the essential consideration factors I’ve shortlisted for you below:

Figure Out if the Agency Is Magento Certified or a Magento Solutions Partner

Magento aspires to create an ecosystem of excellence. It runs a formal partnership program and a certification system that Magento developers and development agencies can subscribe to.

Most top-tiered Magento agencies are Magento partners and have certified developers. So, this is something to keep an eye on when choosing a Magento agency for your eCommerce development.

You can’t risk handing over your project to uncertified agencies to save a few bucks.

How old is this Magento Agency? When was it Established? How Many Years of Experience Does it Have?

Time to put your investigator’s hat on!

With Magento development, experience counts a lot.

Sure, not all projects may require veteran agencies, but experienced Magento agencies can produce beautiful and high-functioning eCommerce stores for your business.

Running a check on the agency before awarding your project to them is a smart move. Interview them to figure out how the agency can help your business. Find out the years the agency has worked developing and maintaining eCommerce stores on Magento.

Also, see the number of projects they’ve successfully completed.

You might want to look at a few Meet the Team pages of different agencies to get an idea about the people that work there.

If you can interview someone who’s worked with a certain Magento agency, that’d be great too. You’ll learn much about the agency’s work ethic, client dedication, and competence this way.

Don’t be hasty with choosing an agency. Without running a check, you may find yourself in hot waters soon, and your Magento store can face unwanted delays and hindrances.

Take a Look at What Technologies Will Be Used in the Magento Store Development Process

Magento development agencies should stay updated with the latest innovations and trends. They should also have access to relevant support channels and forums so they don’t get stuck while solving your problems.

Investigate the latest Magento development technologies and tools and look for them in the agencies you have to shortlist for business.

This is especially true if you already have a Magento store and are looking to revamp it. In this case, you’ll need an agency with experience with the latest technologies that offer flawless support, smooth transitioning, and effective monitoring.

Since revamping is all about store optimization, if your chosen agency isn’t on the top of its game, your invested money can go to waste.

Look for a Magento Agency That Maintains Data Integrity and Security

It’s hard to put your trust in someone you have never met. Handing your eCommerce business to an agency that can potentially do anything with your data is frightening, to say the least.

Needless to say, protecting your data in-house is much easier than outsourcing it to a third-party Magento development agency. However, there are some practical measures I’ve mentioned below that you can take to protect your data and avoid loss:

Non-disclosure Agreement (NDA)

It’s a legal document that both the customer and Magento development agency have to sign to acknowledge that the project and its critical data will not be shared with anyone outside without permission.

Focus On Access Control

Rather than giving everyone access to your data, piece it up and share the necessary bits with the relevant personnel.

Access restrictions restrict who has access to crucial data and information. When properly implemented, they reduce the chance of information being misused.

Code Transfer

Intellectual property over the technology/code should be transferred to you when the project is finished. After all, you’re paying for the development. It is essential as not all agencies mention it in the contracts, so keep an eye out for that too.

An experienced Magento company will already have measures to make you feel safe about your project and data as their customer.

Research Size and Reputation of Magento Development Agency

When considering a Magento development agency size and reputation, it is vital to know whether the Magento web development company possesses enough resources and skills to achieve your ecommerce goals. Find out things like existence, reputation, reviews of the Magento agency that you have shortlisted.

Portfolio, Existing Projects, and Clientele of the Magento Development Company

Check the portfolio and existing completed projects of the Magento development agency to get an insight into how it works with its clients. Only an experienced Magento eCommerce development company can offer you high-quality and world-class Magento services. By looking at their portfolio and clients, you will get an idea about the efficiency, cost, and performance in delivering the Magento projects on time.

Take References, Read Reviews and Testimonials

It is most important to hear what their other clients of the Magento development agency say about it. How did they prioritize any emergencies that came up? Were they open to discussion? What were the problems they faced while working with this development agency?

You can ask these crucial questions to understand the agency better:

  • How did they prioritize any emergencies that came up?
  • Were they open to discussion?
  • What were the problems they faced while working with this development agency?

You can also search for testimonials and customer reviews of that Magento development company.

You can find relevant answers in reviews and testimonials if you want to implement any custom functionality on your Magento store. Analyzing the experience of past clients can help you learn more about the agency you’re interested in working with.

If you want to implement any custom functionality on your Magento store, find the answers in these reviews and testimonials. Maybe previous clients had a similar experience, and you can learn from that.

Do They Contribute to the Magento Community?

As mentioned, the Magento community is humungous. A good way to vet any agency is by looking at its contributions to the community.

Look for the agency’s Instagram, GitHub, Twitter, and other social handles. See how active their employees are on Magento StackExchange or StackOverflow.

The places named above are some of the best platforms for the Magento community. That’s why it is essential to know if this particular Magento development company offers its help to the community through contributions.

You may also want to check if the agency attends local Magento community events. Magento Meetups, Events, Conferences, and Online Communities are some places where it should have an active presence. The more exposure an agency has, the better it can facilitate your individual needs.

Transparency and Customer Service

Agency—Customer relationship is a two-way street by nature. The critical thing to remember when discussing with prospective Magento agencies is to be clear, honest, and transparent about what you are looking for.

Make sure that the Magento development company you are in communication with is also interested in having an ongoing and productive relationship with you.

Fair Price and Cost Estimation

Make sure you inquire about the pricing or cost estimations of the Magento development agency you have chosen to work with and get a breakdown of how the time and cost is spread for the projected tasks. It will show a clear picture and understanding of your solution goals and fair pricing.

Also, you can ask them about the charges for any additional work such as adding custom functionality, or a unique design that will help your Magento development store stand out from the rest.

A reputable Magento web development company should give you a proper pricing policy to avoid misunderstandings and confusion. But the onus also lies on you to discuss the costs at length.

It’d be a shocker if there’s an exorbitant difference between the estimated cost and the actual bill at the completion. So, get a detailed cost estimation beforehand.

Location and Way of Communication

Effective communication is the most important feature you have to look for in any Magento development company you’re interested in.

In recent years, the professional landscape has changed a lot. People live in different time zones, and English might not be everyone’s first language. This can become an obstacle to doing business.

So, always look for Magento agencies that can easily communicate with you.

Looking for Magento agencies in places other than your own country can be attractive. It can surely be a cost-effective move, no doubt.

Always look for the Magento agencies that can understand the delivery of your words. There are a lot of Magento teams out there that can communicate better than the Magento development companies next to your door. I have found some cases where clients located in the US, praised Magento offshore developers because of their better communication skills.

Quality & Deployment

Quality testing and deployment are crucial for the success of your Magento store development.

You’d want to work with a company that offers quality work. To ensure you’re doing business with the right people, learn about the testing & QA processes of the Magento web development agency you’re interested in working with. Check if their team has QA experts.

Why is this important?

Well, testing ensures the quality of the produced code. And Quality code ensure this it can be easily maintained in the future. Through QA assurance, smooth user interaction can be ensured for customers visiting your Magento store.

Pre and post-deployment support are just as important. Proactive technical support is crucial for maintaining a Magento website that can perform at full capacity. For that, you should partner with an agency that can provide 24/7 support for functional adjustments, monitoring & logging, creating backups, and tracking changes in the production environment.

Here’s what a reputable Magento agency should offer in terms of testing/QA and project deployment support & maintenance:

Testing and Quality Assurance of the Project

Most Magento development agencies use an Agile or Scrum-based development approach.

This ensures deadlines are met, and the code is tested before the final product is handed over to the client. This approach also reduces the risks of bugs and errors.

You can inquire about an agency’s quality assurance processes before handing the project to them. A legit agency will not hesitate to convince you they can handle your project.

Project Deployment and Post-Deployment & Maintenance

It is good to have a clear picture of how the Magento development company handles Project deployments and what you should expect when it happens? Do they track all of the changes they have made? What are their processes for making changes to the production level? Keep in mind that the deployment process should be professional enough so that your customers won’t get affected because of any technical or functional issues arising on your Magento store.

Once deployed, maintenance and post-deployment ensure the proper functioning of your Magento store. Support is essential for improving the overall user experience and the performance of your Magento store. The best Magento development companies always provide ongoing maintenance and ensure 24/7 support at all times.

What Other Services Does the Magento Development Agency Provide?

A highly rated Magento development company can support you in reducing costs, saving time, and boosting revenues. Partnering with a dependable agency can definitely be a worthy investment for your Magento store.

Most clients looking to outsource their work look for an all-in-one solution. For example, they’d want to have Magento hosting, marketing services, SEO/PPC, and all others under one roof. And a good Magento company will offer ancillary services to assist your growth to the best possible levels.

So, working with an agency that doesn’t just help you develop your Magento store but also helps it get traction can be a good move for your eCommerce business.

Our Recommendations

The ecommerce and Magento development agencies are the modern-day architects, and they require the same methods to get themselves to the top. They help entrepreneurs set up their online businesses and assist in laying plans for the future. Once built, they help keep the stores in good shape and avoid pitfalls.

Though several brilliant agencies can help you build and market your Magento store, you should do extensive research before awarding your project to anyone.

If you don’t have time, here are some of my top agency picks with expertise in Magento and related technologies.

Magento Agencies that We Trust

As Magento is one of the top ecommerce platforms when it comes to online retailing, we have listed some of the leading ones of the present era that you can use to develop Magento stores with ease.

List of Magento Development Agencies That We Trust

1. Inchoo


Inchoo was founded in 2008 in Osijek, Croatia, as a full-service eCommerce development agency.

If you need to have your existing site switched to Magento, or if you need a fresh online store or want to achieve better results with your current store, Inchoo is there for you.

It also offers after-service support to help clients strive and establish long-term customer relationships. It does all this to help businesses achieve their growth goals.

2. BSS Commerce


BSS Commerce is a full-service eCommerce agency for every B2B, B2C, or B2B2C business. With over 10 years of thriving, they have served over 75,000 global customers with 500+ successful projects.

They can help you build up robust sales channels – back office systems, including eCommerce website, POS system, mobile app, PWA solution, and 3rd-party systems integration like ERP, CRM, PIM, marketplace, payment gateway, etc.

Moreover, they are a reputable Magento extension provider with 183+ extensions and more than 800 reviews on Trustpilot.

Definitely do check them out!

3. A&H Digital Solutions


A&H is an Australian agency that aims for social impact and excellence. They typically work with people who share the same passion and values, care about the community, and give back to it.

A&H is one of the best Magento eCommerce store development agencies operating since 2016. They offer expertise in designing and developing web/software solutions. Needless to say, they bring years of knowledge and experience to the table.

Check out A&H if you’re looking for a one-stop shop for all your Magento and eCommerce needs.

4. Onilab


Onilab is one of the top Magento agencies based in the US and the UK. Though they’re based in North America and Europe, they primarily leverage Belarusian developer talent.

For over 7 years, they’ve been offering services in the e-Commerce development realm. Throughout the years, the company has helped dozens of online stores with full-cycle Magento development.

Onilab takes pride in the performance optimization of high-load Magento 2 stores. Their most frequent service requests include front-end and back-end optimization and M1 to M2 migration assistance.

If we talk about the people who work here, the agency consists of over 50 Certified Magento developers.

5. Elogic Commerce


Elogic is an eCommerce development company with a specific focus on Magento stores. They work with B2C and B2B eCommerce companies, wholesalers, and marketplace owners.

Elogic provides dedicated Magento development teams to plan, design, develop, and successfully launch technically challenging eCommerce websites.

6. Blue Acorn


Blue Acorn is here for all your onsite needs. Their integrated team of designers, developers, and optimizers deliver engaging Magento and eCommerce shopping experiences for your customers and build efficient and hassle-free processes for you.

The agency is also a Magento and Adobe partner. They’ve mastered their Magento craft and can surely help you with your magento projects. They also offer several other services besides Magento store development. Those services can take your store to the target audiences online.

7. Classy Llama

Classy Llama

Classy Llama is a Magento eCommerce development agency of a different breed. Despite its seemingly comical name, it could not be more serious about the integrity, excellence, and commitment it brings to you.

Classy Llama serves its clients through Magento development, eCommerce consultation, design, marketing, and support.

Their team comprises certified developers who have successfully built 125+ sites and implemented 400+ customizations and integrations across various niches like apparel, fashion, automotive, and manufacturing.

So, whether you need an agency to launch a new Magento store, help you with migration, or run periodic maintenance, Classy Llama has a team that can help.

8. Limesharp


Based in London, Limesharp offers bespoke Magento solutions to SMBs and established brands. They have worked with renowned brands like Paul Smith, Bullion, and more for the past 15 years.

Since 2019, they have earned numerous awards like Site of the day, Honorable Mention, and Mobile Excellence.

The agency has quickly grown to become one of the leading providers of eCommerce solutions to users throughout the globe. They have eCommerce Strategy, UX & UI Design, CRO, Development, and Support expertise.

Despite being based in the United Kingdom, they work with clients all over the globe and have a stellar record.

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9. Bavaan


Bavaan is the team specializing in products and services for the Magento platform since 2009. Currently, Bavaan expands its working field related to providing full services of eCommerce with leading platforms such as Magento, Shopify, Bigcommerce, Saleor, etc.

With more than 10+ years of experience in the field of Magento development, Bavaan understands the worries of customers and sellers in buying and selling products online. Therefore, Bavaan provides a full package of optional Magento Solutions for customers including:

  • Magento website development
  • Magento module development
  • Magento website audit/ custom/ upgrade/ optimization
  • 24/7 Magento support and maintenance service
  • Magento PWA STUDIO website development

10. Rock Technolabs


Rock Technolabs is an Indian eCommerce-obsessed company offering a successful solution with innovative technologies.

A trusted and reliable partner for varying enterprises globally, established with the mission of providing full-fledged support from ideation to development to maintenance. Rock Technolabs is a family of certified professionals from diverse creative and IT domains who believe in a 100% client-centric approach, involved in developing, migrating, and upgrading Magento stores with specialized customized services.

They offer affordable prices and transparent operations. To date, they have delivered 964+ projects through extraordinary state-of-the-art stores having rich features and powerful functionalities.

11. Yireo


Yireo is a Magento development and extension agency based in the Netherlands. It has a flexible team and a strong affiliation with open-source platforms.

Although Yireo is not a full-fledged Magento development agency, it is home to numerous extensions of Magento 1 and Magento 2. On a broader level, Yireo offers Live training and on-demand courses and host Developer events.

They aim to help solution providers and developer agencies get the best out of technologies.

So if you’d like to learn about Magento 1 and 2, this agency is just what you need.

12. LimeSoda


LimeSoda has been developing and maintaining webshops based on Magento since 2002. They have a team of 50+ permanent staff located in 3 locations. They have also earned 10+ awards like Best E-Commerce Agency in Austria and International TYPO3 Award 2 x “Best Website” over the years.

They have expertise in helping SMEs, large corporations, and public bodies.

As for their services, LimeSoda supports the development, maintenance, and optimization of all Magento eCommerce stores and provides consultations on all matters relating to store enhancements.

Their track record is impressive, to say the least. They have helped their clients hit EUR 50 million in sales, and 30 million page views annually.

13. JH


JH is a team of dedicated Magento and eCommerce professionals from the UK who won’t drench you in techno-babble or blind you with internet science. They only focus on making the complicated look easy, and that’s what they have been doing with Magento eCommerce stores for the last 10 years.

Up and running since 2009, JH is a growing and active team in the Magento Community with an extensive skill set.

One major reason to choose JH is that they have thrice won the Magento Imagine Award for Best Mobile Experience. Definitely check out JH if you want your eCommerce store in trusted hands.

14. Magebit


Magebit is a global full-service agency specializing in Magento. The agency is also an official Magento and Amazon Web Services partner with more than 20 globally recognized certificates (Magento, AWS, Google).

Aiming for excellence, Magebit is the one-stop solution provider for all your eCommerce needs around Magento. They are most known for Magento support and maintenance, as the service is paid as you go, and they work with small businesses and large enterprises.

The team at Magebit is rapidly growing. Now their staff consists of more than 40 Magento-specialized eCommerce experts. Needless to say, Magebit has the experience to deliver.

15. Bounteous Canada


Bounteous Canada, formerly known as Demac Media, is one of the biggest Canadian eCommerce agencies. They’re partners with Acquia, Adobe, Google, Salesforce, Shopify, and more.

They work with their clients to create functional and beautiful Magento eCommerce stores and utilize various metrics to illuminate behavior and drive results.

They have expertise in Strategy & Insights, Design & Build, Promote & Engage and Training & Enablement. As for their industry specialization, Bounteous Canada works in niches like financial services, restaurants and convenience, consumer goods, media, entertainment & technology, and even healthcare.

16. ScienceSoft

Science Soft

A Magento Solution Partner, ScienceSoft has over 16 years of experience in eCommerce and 8 years of experience in Magento development.

The company has successfully implemented Magento-based solutions for the food, telecommunication, advertising, fashion, and beauty industries.

ScienceSoft has rich experience cooperating with B2C and B2B companies and welcomes complex projects for large enterprises and smaller projects for small and medium businesses.

17. Bring


Bring is an IT company dedicated to e-commerce since 2012. Their clients range from large multinationals to small and medium-sized companies.

Bring is a Magento agency with an ecosystem of solutions for developing and implementing Internet and Mobile projects for B2C and B2B businesses.

Over the years, they have successfully completed 305 projects. Their clientele comprises giants like Wilson, Salomon, Utennis, and more. They offer Dedicated support, native integration, Marketing on Social Networks, SEO, and much more. Overall, Bring is the best e-Commerce solution for your business.

18. Magecom


Magecom is an eCommerce agency that helps merchants drive sales and optimize costs with web development and design solutions they provide. Founded in 2012, the agency has gained enough experience working in different industries and niches — from food & beverages and cosmetics to electronics and healthcare.

Most of their team members are Magento/Adobe certified, while the Magecom agency is an official Adobe/Magento partner, which enables them to deliver advanced eCommerce solutions to their clients.

Overall, Magecom helps its clients increase their traffic, conversions, and performance.

19. Maven eCommerce


Maven eCommerce is a reputable agency that leads its client on the path to exceptional growth right from the very first kick-off meeting and business analysis. They can build from scratch, migrate existing solutions, integrate third parties, optimize performance and provide overall eCommerce consultancy.

Started in 2010, Maven eCommerce is now a team of 45+ specialists who have developed software solutions for more than 100 challenging projects in the USA, Europe, and CIS. Their clients range from startups to Fortune 500 and the Inc. 5000. They offer services in industries like travel, fashion, children’s goods, food, logistics, and branded products.

20. CedCommerce


CedCommerce was conceived in 2010 with the primary vision of simplifying the eCommerce journey for businesses around the globe.

CedCommerce is also a prominent and leading Magento-based marketplace solution provider. CedCommerce offers advanced Magento 2 Marketplace solutions that are built to deliver convenience and are also affordable.

They’re affiliated with 50+ leading global partners like Facebook, Walmart, Lazada, Hubspot, and more. Their services include eCommerce site development, multivendor solutions, mobile apps, and custom solutions.

21. Elsner Technologies


Elsner Technologies has the expertise to make your ideas come to life in the digital world. They have been part of the eCommerce industry for over 14 years and are official Magento Community partners. All over the world, they have over 6000 clients and have completed 9500+ projects.

Being Magento experts, they have a collection of Magento extensions and plugins that can smooth the process of eCommerce development. They have experience in travel, sports, real estate, healthcare, education, and many other industries.

This agency is located in multiple cities in India, the USA, and Australia. This makes them more accessible globally. Their top clients include the likes of Nestle, 1deelert, and many more.

22. Navigate Commerce


Magento Open-source and Adobe Commerce are the heart of this organization. Their CEO & Founder is a skilled e-commerce business analyst and certified Magento 2 specialist.

Their team is highly experienced and certified. Being an Adobe partner, they are working towards custom and niche modules that help merchants extend Magento’s inherent commerce functionality.

Their solutions are cost-effective, solid, and exactly as per their client’s brand requirements.


Selecting the right Magento agency can be an arduous task. After all, it can be daunting to put your trust in an outsourced agency. But nevertheless, it’s important to do proper research and read reviews and company testimonials.

With all sorts of agencies in the market, it’s crucial that you find someone that matches your wavelength. And the budget, of course. Else, your project can become a nightmare to deal with.

The above points will surely make it easy to gauge the agencies and find the right one for yourself.

If you don’t have the time to do your own research, the abovementioned are some of the best Magento development agencies to get your projects done.

Do you think there is a better Magento development agency out there? Comment its name below, and we will add it to the list.

Share your opinion in the comment section. COMMENT NOW

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Raza Aslam Lakhani

I'm a digital content producer at Cloudways. I'm also a hodophile- always ready to explore new places and cultures. Other than that, I play guitar and love to indulge myself in deep, meaningful conversations. Always looking for opportunities to learn new things.


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