The Best WordPress Support Plugins

Adding a chat feature to your website can help you connect with your customers and convert more frequently. Tawk.to live chat is a brilliant plugin for adding free live chat capability to your site and monitoring your site visitors to gain valuable insights.

• Integrates seamlessly with WordPress
• Real-time service and support for visitors
• 24x7x365 live support
• Free iOS, Android, Windows and macOS apps
• Use on multiple websites.

If you need to convert your existing menu or menus into a mega menu, this plugin gets the job done easily. You can even restyle or add widgets to your menu and resize them if needed. In short, you can manage your complete menu with this nifty plugin.

• Supports multiple menu locations
• Display WordPress widgets in menus
• Customize the menu styling
• Add icons to menu items
• Keyboard navigation built-in

Another option that you have available for free in the official WordPress repository is Ultimate FAQ. With this plugin, you can add frequently asked questions to any page using a shortcode or through a widget.

• Create unlimited FAQs
• Insert custom CSS
• Gutenberg FAQ block
• Ordering and sorting options
• Responsive accordion layout

Caldera Forms with a free version and a premium version, but the free version is more than enough for almost everything you will need to do with a form. Practically, to take advantage of this plugin, you just have to click on install and activate the plugin.

• Intuitive user interface
• Conditional logic for forms
• Front-end post submissions
• Export entries to CSV
• Anti-spam protection system

WPHelpDesk is one of the popular helpdesk plugins for WordPress websites. It is an excellent option to interact with your customers and maintain a working relationship. It runs on your own, allowing you full control over your support system.

• Simple and powerful
• Multiple add-ons available
• Advanced search and filter
• Canned responses option
• Customizable form fields

If you are looking for a premium WordPress plugin, then you should try out SupportEzzy! It works via a ticket-based system and it is built using the latest technologies. It's optimized and translation-ready with Loco Translate.

• Built with Vue.js 2.0
• Bulma CSS framework
• Advanced routing integration
• Send push notifications
• Unlimited users and tickets

LiveChat is a powerful plugin with a lot of options available, both in terms of customization and configuration. In fact, it has its own administration panel where you can manage all the lead generations, conversations, statistics, missed conversations, etc.

• Add live chat support
• Provide instant support
• Proactive chat invitations
• Build customer relationship
• Third-party apps integration

Contact Form 7 is one of the popular WordPress plugins that help you create contact forms. It is very simple to use and extremely flexible. It supports AJAX and CAPTCHA, as well as full integration with Akismet to filter spam messages.

• Preconfigured contact forms
• Customize form fields
• Conditional logic option
• Ajax-powered submission
• Third-party extensions

If you find the WordPress commenting system a bit boring, you should give wpDiscuz a try. It offers the possibility to customize the comment system to make it more attractive. Also, if you want to create a system without many components, it can be used for free.

• Modern comment layouts
• Comment threads design
• Lazy load on scrolling
• Multiple line-breaks
• Integration with Postmatic