Technology drives productivity, innovation, and growth in today’s business world. Companies must have a reliable IT infrastructure to support their operations without interruption. This is where Managed IT Service Providers (MSPs) come in.
These companies offer a range of IT services, from monitoring to on-demand assistance, to ensure businesses operate smoothly. But with so many MSPs in the USA, it can be challenging to identify the best fit for your business.
In this article, I’ll tell you about the best Managed IT Service Providers in the USA, highlighting their unique offerings and why they stand out. In the end, you’ll better understand the best MSPs in the USA and which is best suited for your business needs.
An Overview of Managed IT Service Providers
A Managed IT Service Provider (MSP) is a company that manages all aspects of an organization’s IT infrastructure, including monitoring and on-demand IT help. If you need more clarity, check out my detailed guide on what managed IT services are.
Anyway, because they reduce risks, managed service providers are necessary for businesses in today’s day and age. Managed services enable ongoing network monitoring instead of outsourcing IT only when an issue arises.
A managed service provider also takes care of all maintenance and update jobs, allowing managers to concentrate on their companies rather than worrying about how their IT system functions.
A poll predicts that by 2025, over 60% of organizations will rely on Managed Service Providers (MSPs), driving the growth of the United States Managed Services Market to an estimated value of USD 72.88 billion by 2026.
Google Trends data also shows an increasing interest in Managed IT Service Providers in the USA, indicating the rising demand for reliable IT services among businesses.
One of the major reasons why businesses opt for managed services is because of cost-cutting. By outsourcing a team of tech wizards, businesses can trim the fat from their budgets without sacrificing the smooth flow of daily operations.
While Australia, India, Japan, New Zealand, and China are the major contributors to the market, outsourcing managed IT services to one of these countries might not be a good idea if you’re US based.
Why?
This is because various factors such as geographical distance, cultural differences, language barriers, time zone differences, and varying legal frameworks can significantly impact the effectiveness and efficiency of the outsourcing relationship.
Additionally, communication and collaboration might be challenges, which can negatively affect the quality of service delivered.
Keeping this in mind and to make your life a lot easier, I’ve come up with a list of the best managed IT service providers in the USA.
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List of Best Managed IT Service Providers in the USA
Before we get on to the list of the best-managed service providers in the United States, I thought it would be helpful to look at the US states/cities with the most demand for managed IT services for small businesses.
And what better way to figure this out than using Ahrefs to view US search volumes?
Here’s a table with US States/cities, search terms, and their search volumes:
| US State/City | Search Term | Search Volume |
| Los Angeles | Managed IT services Los Angeles | 800 |
| Dallas | Managed IT services Dallas | 600 |
| Denver | Denver managed IT services | 500 |
| Chicago | IT managed services Chicago | 450 |
| New York | Managed IT services New york | 400 |
Best Managed IT Service Providers in Los Angeles
1. CyberDuo
Source – CyberDuo
- Minimum project price: $5,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 50 – 249
- Location: Glendale, CA
- Year founded: 2008
CyberDuo is a well-known name in Los Angeles, and they cater to the needs of Midmarket businesses (50%), Small businesses (20%), and Enterprise businesses (30%).
They provide an extensive range of IT and Cybersecurity solutions, including Managed Security Services, Security Evaluations, Cloud Safety, Penetration Testing, and Emergency Response.
The impressive thing about this MSP is that its usual response time is under 5 minutes, and they offer 24/7 helpdesk support.
Over the stretch of 10+ years supporting customers, they have acquired 500+ customers.
Their top clients include well-known names like Disney, Koto Studio, Boom Box Post, Cardiovascular Medical Group, EpiSource, South Bay Allergy and Asthma, Ocean Medical, American United Home Care, Coalition for Clean Air, Fun Factory, Vitalia Group, SSR Motorsports, Trinity Capital Investment Banking, Mirdon Production and more.
2. GenCare
Source – GenCare
- Minimum project price: $5,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 10 – 49
- Location: Glendale, CA
- Year founded: 1986
GenCare is a top-notch IT systems integrator company that provides technology consulting and managed services to clients who need to handle and process vital business information. With over 32 years of experience, GenCare can help increase efficiency and lower expenses for your organization.
Although GenCare’s response time may not be as quick as CyberDuo, a response time of under 15 minutes is still commendable.
GenCare offers on-site and remote support, allowing clients to receive the assistance that best suits their needs. Additionally, each client has a designated help desk representative they have established a personal relationship, fostering a sense of familiarity and comfort.
GenCare offers its services to mostly Small business owners (60%) and midmarket businesses (40%). Their key clients include LA County Employee Retirement Association (Lacera), Arcadia Unified School District, Pathways LA, Mieco, LLC, and LA County Sanitation District.
3. ClearFuze Networks, Inc.
Source – ClearFuze Networks, Inc.
- Minimum project price: $5,000+
- Number of employees: 10 – 49
- Location: Los Angeles, CA
- Year founded: 2002
ClearFuze has been operating in the industry since 2002 and typically offers its services to small and medium-sized businesses looking to grow.
ClearFuze offers a unique combination of diverse expertise to create customized IT solutions for businesses and individuals. Their goal is to help meet long-term objectives. ClearFuze delivers a level of service that exceeds expectations and provides reliable solutions, no matter the client’s needs or frequency of requirements.
Some of the specialized industries they work with include: Architecture, Entertainment, Investment, Finance, Real Estate Developers, Healthcare, Legal, and Satellite Offices.
Best Managed IT Service Providers in Dallas
1. IT GOAT
Source – IT GOAT
- Minimum project price: $1,000+
- Hourly rate: $100 – $149 / hr
- Number of employees: 50 – 249
- Location: Dallas, TX
- Year founded: 2018
IT GOAT started in 2018 to help businesses allocate more time toward their core operations and less towards IT-related tasks. The company caters to businesses of all sizes, whether they have an in-house IT team or none.
Their services include IT Managed Services, Cloud Consulting & SI, and Cybersecurity.
Despite only being in the industry for 5-years, they now have clients like Quadratic Insights, Texco Resin, Paul Davis Restoration, Quadrant Capital Finance, Educational First Steps, CREF, MAC Executive Recruiters, MTV IR, Peach Capital, and more.
Their support system is pretty strong. They only take a few days to onboard clients instead of weeks and respond within minutes instead of days. Because of their stellar service, they have a
97.5% Customer Satisfaction rate, which is really impressive.
2. Reliable Technology Services
Source – Reliable Technology Services
- Minimum project price: $1,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 10 – 49
- Location: Frisco, TX
- Year founded: 2007
Since 2007, Reliable Technology Services, Inc. has assisted small and international businesses with their technological requirements. Although most of its clients are small businesses, the company offers a wide range of network solutions and IT support to businesses of all sizes.
They are known for their ability to provide explanations and answer questions in a manner that clients easily understand.
With 15 years of experience in the industry, Reliable Technology Services, Inc. has established a reputation for quick response times, with an average of under 30 minutes. Their commitment to delivering excellent service is reflected in their high customer satisfaction rate of 99.4%.
3. Integris
Source – Integris
- Minimum project price: $5,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 250 – 999
- Location: Dallas, TX
- Year founded: 2021
Integris is a technology services company that offers best-in-class services like dedicated vCIOs, specialized security, and compliance advisory services, a 24/7 help desk, and more.
They serve over 1,800 clients in 14 states and won numerous awards like Channel Futures MSP 501 in 2022. Some of their top clients include Pace Claims, Ragland Realty & Management, and Inspiritus.
With more than 600 employees across the US, their team is massive. Around 70% of their clients are small businesses, and 30% are midmarket businesses.
Integris offers various levels of Empower, its managed service plans tailored to an organization’s specific needs. A 10-minute consultation can be scheduled to understand the sales process of Integris and how they determine the appropriate plan for a business.
Best IT Managed Service Providers in Denver
1. Executech
Source – Executech
- Minimum project price: $1,000+
- Hourly rate: $100 – $149 / hr
- Number of employees: 250 – 999
- Location: Westminster, CO
- Year founded: 1999
Executech, an outsourced IT services provider, was established to infuse a personal approach into the field of IT. Throughout the last two decades, Executech has served over 3,000 company networks and provided maintenance services to 700+ organizations in the Western region while delivering enterprise-level IT services.
With a team of over 100 IT consultants, all of whom are local, Executech can provide fast and reliable assistance to its clients. The local presence of the team ensures prompt and dependable help.
Executech offers 3 options for delivering superior IT services to organizations, depending on their needs, size, and budget: Unlimited Service Desk, Dedicated Onsite Support, and a Hybrid option that combines Unlimited Service Desk with Onsite Support.
Some of their top clients include Ascend Software, Kodiak Cakes, Sacramento Kings, and many more.
2. Platte River Networks
Source – Platte River Networks
- Minimum project price: $1,000+
- Hourly rate: $100 – $149 / hr
- Number of employees: 50 – 249
- Location: Denver, CO
- Year founded: 2002
For the past 20 years, small to mid-sized businesses in Denver have received complete IT services from Platte River Networks, a managed IT services and technology consulting company in Denver, Colorado.
The company, established in 2002, specializes in IT infrastructure design, acquisition, implementation, supervision, and administration. It provides many services, including outsourced help desk support, project management, cyber security solutions, and virtual CIO services.
Platte River Networks has consistently received multiple awards for technology, service, innovation, growth, and business, nationally and locally, over the years.
3. Applied Tech
Source – Applied Tech
- Minimum project price: $1,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 50 – 249
- Location: Denver, CO
- Year founded: 1999
Applied Tech, with its headquarters located in the Midwest and offices in Madison, Milwaukee, Wausau, and Denver, has a professional staff presence in a dozen markets across the United States.
Applied Tech has extensive experience managing and supporting its clients’ technology needs, having established systems, personnel, and processes that ensure consistent and favorable outcomes.
They have been in the industry for around 23 years, with an Avg. Daily Customer Satisfaction Score of 98%.
They have expertise in highly regulated and complex industries, such as healthcare and financial services, through decades of experience serving various industries.
What sets Applied Tech apart is its Microsoft Gold Partner status.
Best IT Managed Service Providers in Chicago
1. Realnets
Source – Realnets
- Minimum project price: $1,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 10 – 49
- Location: Park Ridge, IL
- Year founded: 1998
Realnets, a Chicago-based business founded in 1998, focuses a significant emphasis on providing ongoing support and developing connections with its clients.
The business takes great satisfaction in being well-versed in its industry and always ready to help when needed.
Realnets offers a wide range of services, including website security & development, hosting, and infrastructure consulting, making it a comprehensive solution for all clients’ needs.
Some of their top clients include Navitor, Daystar, Heritage Fuel, PRM, One Hour Tee’s, South Central Bank, BannerVision, Agentis Energy, ASPE, Complaints.com, Cosco, Custom Coffees, Direct Buy, and ITW Nexus.
2. Andromeda Technology Solutions
Source – Andromeda Technology Solutions
- Minimum project price: $1,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 10 – 49
- Location: Chicago, IL
- Year founded: 1994
For small and medium-sized businesses in the Chicagoland, Northwest Indiana, and Milwaukee regions, Andromeda Technology Solutions offers comprehensive IT Support, IT Managed Services, Phone Systems, Access Control, Security Cameras, and Integrated Office Security services.
For the last 25 years, the business has specialized in offering IT services to professionals in the legal, financial, and medical sectors across various markets. Its services are centered around proactive maintenance, disaster recovery and data backup solutions, cloud support, and enhanced network security for small to mid-sized businesses.
The best thing about Andromeda Technology Solutions is that they offer 18/7/365 support from live, local technicians instead of traditional 24/7/365 support.
3. Sikich
Source – Sikich
-
- Minimum project price: $5,000+
- Number of employees: 1,000 – 9,999
- Location: Chicago, IL
- Year founded: 1982
Sikich offers a variety of expert services that are catered to the unique opportunities and problems that organizations must deal with.
The organization brings a broad range of abilities to the table and has decades of experience as business owners, entrepreneurs, and industry innovators. This enables them to provide insightful and transformative services that may enhance every business element.
Sikich has been in the industry for 40+ years, and their team comprises 1,500 employees. Naturally, with such a massive team, they have a massive clientele. Sikich serves a diverse range of 15,000+ clients, including corporations, not-for-profits, state and local governments, and federal agencies.
Over the years, they have earned multiple awards like CRN’S Top 500 Solution Providers and Channel Futures’ MSP 501 List – Top 50.
All in all, their industry experience speaks for the quality of support they provide.
Best Managed IT Services in New York
1. Arium
Source – Arium
- Minimum project price: $1,000+
- Number of employees: 2 – 9
- Location: New York, NY
- Year founded: 2011
Arium offers a comprehensive IT solution for growing businesses. They handle all aspects of IT, from the internet to the device, for a single scalable monthly fee. This includes servicing fully remote deployments with friendly user onboarding and repairs.
Clients can benefit from constant upgrades and fast helpdesk support by adopting a single-vendor approach with 30 minutes or fewer response times.
Their top clients include Triptent, Yousician, Andre Kikoski Architect, Gradient Experiential, Parley for the Oceans, Spacestation, and Weylin.
As a local IT outsourcing company in New York City, Arium offers numerous benefits that make it the optimal choice for outsourcing your IT service requirements.
2. Red Key Solutions
Source – Red Key Solutions
- Minimum project price: $5,000+
- Hourly rate: $150 – $199 / hr
- Number of employees: 10 – 49
- Location: New York, NY
- Year founded: 2002
Red Key Solutions, a New York-based Managed IT Provider, has been recognized with awards. Since its inception in 2002, the company has assisted over 100 businesses in overcoming technical difficulties.
Their team isn’t huge, only consisting of 30+ members. However, together, they have closed 1.4 million+ tickets. The impressive thing about Red Key Solutions is that they have a 98.6% customer satisfaction rate.
Much like most of the MSPs we’ve looked at so far, Red Key Solutions has won multiple awards like Top 501 Managed IT Provider in 2017, 2018, 2019, 2020 & 2021.
For over two decades, Red Key Solutions has honed a unique methodology for evaluating a business’s strengths and weaknesses across more than 130 factors and creating a plan with a 3-year timeline and budget for growth and improvement quarterly.
When an organization partners with Red Key Solutions, they can expect a proactive approach to resolving and optimizing their IT systems, allowing them to concentrate on expanding their business.
3. M6iT
Source – M6iT
- Minimum project price: $5,000+
- Hourly rate: $100 – $149 / hr
- Number of employees: 10 – 49
- Location: New York, NY
- Year founded: 2011
M6iT is a technology company that prioritizes client requirements and provides small and midsize companies in the New York area with cost-efficient, fixed-price IT solutions. M6iT manages the IT requirements of many businesses to boost employee productivity, scalability, and return on investment.
Their services include proactive device management, support throughout the employee life cycle, onboarding, and offboarding, deployment of mobile device management, automation, procurement of services, and IT consulting services.
The company offers assistance to its clients in meeting their business needs. They implement automation techniques to boost the productivity of their client’s businesses. The company creates hybrid solutions to reduce costs and deployment time, potentially saving their clients 30-40% of overall IT costs.
M6iT specializes in building industry-specific systems and networks and has a reputation for completing projects within budget constraints and on time while maintaining high-quality results.
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Summary
Managed IT services are no longer just an added perk for businesses but a necessary component for staying competitive and efficient. With numerous MSPs in the USA offering various services, finding the right fit can be daunting.
To help make this process easier, I’ve compiled a list of some of the best Managed IT Service Providers in the USA, providing details on their unique offerings and why they stand out. If you didn’t make it to this list, feel free to comment, and I’ll check you out.
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Q1. Which is the best managed IT service provider?
IBM is one of the best managed IT service providers in the world. They support other MSPs in addition to offering direct services to enterprises. They also provide training programs to help IT workers improve their current abilities.
Q2. What are managed IT service providers?
An IT service provider who oversees and takes responsibility for its clients’ delivery of a certain business technology service is a managed IT service provider.
Q3. What are examples of MSP?
Examples of Managed Service Providers (MSPs) include network monitoring, security, virtualization, disaster recovery, and application and infrastructure management to provide connectivity. Additionally, managed services could also encompass mobility, help desk, and technical support in addition to storage, desktop, and communications.
Q4. Which are the biggest MSPs?
- The 5 biggest MSPs are listed below:
- IBM
- Accenture
- Infosys
- Cognizant
- Wipro
Q5. What is a fully managed IT service?
The conventional all-encompassing staffing solution is called Fully Managed Service. It occurs when a business pays a third-party service provider to manage a particular business process and serve as its local staffing partner to assemble a carefully picked offshore team.
Abdul Rehman
Abdul is a tech-savvy, coffee-fueled, and creatively driven marketer who loves keeping up with the latest software updates and tech gadgets. He's also a skilled technical writer who can explain complex concepts simply for a broad audience. Abdul enjoys sharing his knowledge of the Cloud industry through user manuals, documentation, and blog posts.
