Categories: Knowledge Center

Tips to Consider Before Selecting an Australian Hosting Provider

Meet Jeff, an aspiring entrepreneur and CEO. His business has seen a steady growth over the last few months. Now he wants to take it up a notch.

His challenge at the moment is to find a reliable hosting provider. But, the hunt hasn’t been easy for him. A Google search pulls 6.4 million results for ‘web hosting in Australia’. Not even the most idle of persons can sift through all that sea of text and make sense out of it.

Jeff is perplexed. He isn’t sure how to make the right decision.

Can you relate to his situation? It is true that there are tons of hosting providers out there. But, as long as you have a guideline to make the decision, it becomes easier. Here are seven most crucial factors you need to consider before choosing an Australian hosting provider.

Project Requirements

Begin by asking yourself: ‘What are my project needs?’ This can open up several other questions, such as:

What Type of Website Do You Want?
For example, do you want to create an online ecommerce store, a corporate website, an affiliate website, a portal, or a blog. The type of website you want to have will dictate the technical requirements of our project. An ecommerce store will need a lot more resources to keep it up and running smoothly. A blog, in comparison, will not.

Project Platform And Application
You also need to choose which platform and application hosting you want. The popular application/CMS options include WordPress, Drupal, and Joomla.

Also, if you want to develop custom PHP applications, you need to choose hosting that supports industry leading frameworks such as Laravel, Codeigniter, Symfony, and CakePHP.


Your budget is crucial to your hosting decision. Many will emphasize quality over cost. But this can be a slippery slope to big losses for your business, especially if you are a startup.

In the context of cloud hosting pricing, cost can be used to decide which cloud vendor to go for. For example, if you are tight on budget, cloud providers such as DigitalOcean or Vultr are the right fit. But, if you are in a position to choose a more expensive hosting solution (to enjoy higher performance and scalability), then AWS or Google Cloud will suit you.

Technical Skills

Technical skills and know-how play an important role in determining the type of Australian hosting provider for your business. This is particularly important when considering cloud hosting. In the light of the recent popularity of cloud and managed cloud hosting, many businesses jumped on the bandwagon in the hopes of enjoying lower costs, higher scalability, and performance.

But what they failed to realize the importance of hands-on technical skills to successfully manage all aspects of cloud hosting. If you have enough technical knowledge or your business could afford to hire sysadmins, you are good to go. Otherwise, you will soon realize that cloud hosting is a serious challenge. If this is the case with you, managed cloud hosting is the perfect fit for your business.

SEE: How To Become A Web Development Expert For The Australian Ecommerce Market

Customer Support Needs

Regardless of any hosting service plan you choose, it is worth looking into how customer-centric the hosting provider is. Even with an in-house IT support team at your end, downtime is still a likely scenario. For such issues, you need immediate technical support from the provider.

Before deciding what hosting provider to go with, check the availability of their customer support services. Are they available 24/7, 365 days a year? Do they offer 24/7 phone and Live Chat support? Do they provide a ticketing system to forward complaints and issues? How quickly do they reach out to you when you notify them of a problem?

In the long run, basing your hosting decision on these questions can be of immense importance for your business.

Expected Website Load

You need to have a good estimate of how much load your website might face. This depends on a few factors, such as daily website traffic, number of web pages, and the volume of data exchanged during sessions.

Having a rough idea of these details will help you ask the correct data plan related questions from your hosting provider.

Most important of all, you need to consider your website related business goals as well. For example, do you plan on scaling up in the near future and if so, how soon? The more details you have of your website requirements and goals, the more effectively the hosting provider can meet your business needs.

Specialized Ecommerce Hosting

Want to build an ecommerce store? If so, make sure your hosting provider offers custom developed ecommerce hosting solutions.

There are a number of key pointers you need to to think through. The list includes the number of products and services, categories, customer accounts, and the volume of transactions. In addition, you should also consider the number of active users, digital downloadable products, and integration of store-level cache, such as Varnish.

Finally, consider the platform that powers your ecommerce stores. Popular choices include WooCommerce, Magento, PrestaShop, and OpenCart. Each has its own particular hosting requirements

Website Expansion Plan

Before you approach your hosting provider, have a clear idea about your website expansion plans.

Why is this important? You may ask. Well, getting your website ready is your first step. But, ask yourself: ‘Where do I see my website in the near future’? Always remember that website expension is the only way of keeping the business alive. In such cases, the hosting provider should be able to easily scale up the hosting solution to keep up with the growth of the store.

My Recommendation

These guidelines should help you choose an Australian hosting provider much more easily. And if you want a hosting solution that takes all of the above into account, I suggest you opt for Cloudways.

It is a one-stop managed cloud hosting provider that offers you custom hassle-free hosting services. With Cloudways, you have nothing to lose. Our free trial lets you take a sneak peek at our managed hosting services. So don’t be Jeff. Be you, and start your free trial today.

Subhan Alam :Subhan Alam is a Digital Marketing Manager at Cloudways, a Managed Cloud Hosting Platform. He works on different regions and is passionate about implementing new approaches in Digital Marketing. He likes to stay fit and meditates daily.