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What Is The Heartbleed Bug And How Cloudways Protected Its Clients?

Updated on February 16, 2018

3 Min Read

If the FBI website has a security issue, then it means something is really wrong.

cloudways-heartbleed-fix

Many website administrators worked all night this past Tuesday to fix a failing inside OpenSSL, the system that protects pretty much most of the Internet.

What’s the problem with OpenSSL?

Well, I asked Ayaz Khan, Senior Engineer for Research and Development at Cloudways, about this issue. He gave me a very simple to understand answer:

Read Quote of Ayaz Ahmed Khan’s answer to What is the Heartbleed bug, and how can you protect yourself from it? on Quora Our CTO, Pere Hospital summarized it in this manner:

  • No one knows if it has been exploited.
  • If an exploit ever occurred, no one knew when and for how long.
  • If it ever occurred, no traces were left.
  • If an exploit ever occurred, then it would leaked data via chunks of 64k. So, it may have leaked virtually anything.

The bug was discovered by Neel Mehta, an employee for Google Security. Adam Langley and Bodo Moeller prepared the fix. Meanwhile, on Quora, I found these good technical definitions: Read Quote of John Akerson’s answer to What is the Heartbleed bug, and how can you protect yourself from it? on Quora

Read Quote of Melinton Navas’ answer to What is the Heartbleed bug, and how can you protect yourself from it? on Quora In simple words, this is something really bad. Nick Adams, the manager of Facebook groups “WordPress Help for Professionals and WordPress Help for Beginners”, reacted in the following manner:

Post by Nick Adams.

So, what to do now?

Well, all of us should start the cumbersome process of changing all the passwords of all the popular services, like Gmail, Tumblr, SoundCloud, etc.

You should also check with nag your bank about their security. You need to make sure that they are protecting you efficiently. You can use this tool to check. But, if you run an online business, then you need to do more. Our CTO, Pere Hospital shared this: Read Quote of Pere Hospital’s answer to What is the Heartbleed bug, and how can you protect yourself from it? on Quora When I asked our co-founder Aaqib Gadit about how to protect your business, he expressed:

“Since private key is the key to unlock SSL security, and clearly Heartbleed vulnerability showed that key was not safe and you will never know whether it was compromised or not, so patching alone is not enough. You will need to regenerate the private keys and CSRs for your certificates and change your passwords and advise your customers to do the same to make sure all remain safe.”

So, are you safe on Cloudways?

Well, our system engineers worked tirelessly to ensure all our clients stay safe. Pere shared the process with me today:

  • First, we patched all the systems immediately.
  • We then re-issued certificates and revoked old certificates.
  • Finally, we have asked our customers to reset their passwords.

We have pretty much given an overhaul.

When we promise security, we mean it!

This shows that when we promise managed security, we really mean it. We have made sure that no one gets affected by this when they are with Cloudways. So, if you are looking for a cloud hosting platform which provides a great security and strong management, then Cloudways is perfect for you. Start your 3-day free trial today!

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Saad Durrani

Saad is the Senior Editor at Cloudways - A Managed Cloud Hosting Platform. He is a technology enthusiast who loves to blog about emerging technologies and trends. When he is not blogging, he goes to the beach to find inspiration for his fictional stories.

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